Handwritten files per post
Police complaints today are paper-based, transported by scooter, and vulnerable to loss or tampering. There is no audit trail.
HAKI
Legal Intelligence Platform
Justice for every citizen.
Uganda's first AI-powered legal platform - making justice accessible, transparent, and dignified. Voice-first interviews in your own language. Built by Ugandans, for Ugandans.
AI-guided interviews
Report incidents through intelligent conversation in your own language.
Secure and confidential
Enterprise-grade security protecting every citizen's identity and data.
Real-time tracking
Follow every case from submission to resolution with full transparency.
Justice is out of reach for most Ugandans today.
A combination of paper-based workflows, language barriers, and unaffordable legal services keeps millions of citizens from getting heard.
Legal help out of reach for most
Hiring a lawyer for a single case costs more than most Ugandans earn in a year. Justice becomes a luxury, not a right.
Average case resolution time
Once filed, cases drift through a backlogged system. Citizens give up, evidence ages, and confidence in the process erodes.
Speak Luganda or Swahili at home
Most legal forms are English-only. A first-language barrier silences the people the system is meant to serve.
HAKI gives every citizen a voice.
A voice-first, mobile-first AI platform that turns a spoken complaint in any local language into a structured legal report - validated by police, traceable end to end.
Speak in your language
HAKI listens in English, Swahili and Luganda from day one - covering seven regional dialects. Citizens never have to translate themselves.
AI guides the questions
A dynamic Interview Engine adapts each question to the incident type. No static forms, no legal jargon - just a clear conversation.
Police review and validate
Every complaint goes to a structured police queue with three clear outcomes: accept, reject with reasons, or require physical reporting. Full chain of custody.
Two-layer hybrid model: citizens generate the report (Layer 1), police validate and enforce (Layer 2). Complementary, not replacement - and every action is logged.
Multi-language sign-in - five role-based access levels.
Clear, calm, direct - never bureaucratic.
A complaint is often the worst day of someone's life. The language HAKI uses with citizens is engineered to lower the threshold, not raise it.
Clear, Not Clinical
Plain language. The citizen may have no legal background.
"Tell us what happened. We will guide you through the right questions."
"Please provide a detailed account of the incident including all relevant particulars."
Calm, Not Cold
Acknowledge the human on the other side, especially in stressful situations.
"Your report has been received. A police officer will review it within 24 hours."
"Report submitted. Processing."
Direct, Not Demanding
Guide, do not command. The interview is a conversation, not an interrogation.
"Can you describe the item that was taken?"
"You must specify all stolen property with estimated monetary values."
The first three Ugandans who tested HAKI gave it five out of five.
Round 1 user acceptance testing - April 28 to May 2, 2026. Three independent participants from three different roles, each rating HAKI 5 / 5 and confirming they would use it for real legal cases. Names withheld for privacy.
★★★★★
"Not tiresome and convenient - I can use it wherever I can be."
★★★★★
"User-friendly - no hard copies, no risk of losing data on crashed discs."
★★★★★
"Saves time of moving to police - you can report from home on your sofa."
Round 1 facilitated by the HAKI development team. All participants volunteered without compensation. Round 2 internal validation across five role flows runs May 4 to 9, 2026.
Twelve AI agents, one continuous pipeline.
From the first spoken word to a tracked, validated case - HAKI choreographs twelve purpose-built agents, each with a clear job in the citizen's journey.
The citizen speaks. The officer validates. One platform.
HAKI runs as two purpose-built interfaces sharing one architecture, one audit trail, one brand. Each user sees only what serves their role - nothing more.
Layer 1 · Self-reporting
Citizen Interface
Light theme, mobile-first, voice-led. Designed for citizens with no legal background.
- Voice-first with prominent microphone button
- One question visible at a time
- Large 48px-minimum touch targets
- Progress bar always visible
- Simple language, minimal UI chrome
Layer 2 · Validation & management
Police Portal
Light theme with navy header, dense layout, desktop-optimised. Designed for officers under time pressure.
- Case queue with priority sorting
- Side-by-side transcript and AI analysis
- Color-coded confidence indicators
- Three-button outcome workflow
- Mandatory notes on reject or physical
Both interfaces share the same brand identity, audit trail and architecture. Country deployments (Haki Uganda, Haki Kenya, Haki Rwanda, Haki Tanzania) reuse this exact pattern - only legal codes, languages and compliance frameworks differ.
Designed as citizen infrastructure, not as another police IT system.
The first AI-guided legal intake in East Africa.
Not a static form, not a chatbot FAQ. A real Interview Engine that adapts to the incident type, asks the right follow-up, and produces structured legal data on the other side.
Citizen infrastructure, not an internal tool.
The platform's primary user is the citizen with a phone, not the desk officer with a stack of forms. Police validate; they no longer have to transcribe.
Append-only audit trail by default.
Every state change is timestamped, attributed, and cryptographically chained. The integrity of the case file is verifiable at any moment, by any authorised party.
Built by Ugandans, for Ugandans.
Designed and engineered by an elite local team trained in a 16-week intensive programme. Local maintenance, local language, local accountability.
Five rules that shape every screen.
HAKI is engineered around five product-design principles. They keep the platform usable for citizens with no legal background and police officers under time pressure - and they hold across every country deployment.
Clarity Over Cleverness
Every screen must be immediately understandable. Users include citizens with varying literacy levels and police officers under time pressure. No ambiguity, no jargon.
One Primary Action Per Screen
Each screen has one clear call to action. The citizen interview presents one question at a time. The police validation shows one case at a time. Focus drives completion.
Progressive Disclosure
Show only what is needed at each step. Details expand on demand. AI confidence scores are visible but legal reasoning is collapsible. Complexity is available, not imposed.
Status Always Visible
Users always know where they are and what comes next. Progress bars during interviews. Case status badges. Timeline of actions. No dead-end screens.
Trust Through Transparency
Every AI decision shows its reasoning. Confidence scores are color-coded. Audit trails are accessible. The system earns trust by showing its work.
One platform, many users - clear value for each.
HAKI works because every party in the justice chain gains something concrete. Five role-based access levels keep responsibilities clean and auditable.
Citizens
- Free legal intake in their own language.
- Status updates from submission to resolution.
Police
- Structured intake queue, no more handwritten transcription.
- Three clear outcomes per case, fully logged.
Judiciary
- Searchable case files with full chain of custody.
- Cleaner evidence reduces hearing delays.
Government partners
- Aggregate, anonymised data for evidence-based policy.
- A working blueprint for Uganda's broader Economic Operating System.
Admin
Citizen
Police
Court
Reviewer
Measurable, transparent, accountable.
HAKI is built to evidence its own impact. Every KPI is visible to platform stewards from day one.
>70%Interview completion
>50Cases / day / reviewer
<24hPolice validation time
<12moCase resolution target
100%Audit trail integrity
10Languages + dialects covered
Quantum Shield - four layers of defence.
HAKI applies the full Plexaris Quantum Shield framework: content protection, data fortress, cryptographic crypto layer, and verifiable certificate integrity. GDPR-aligned by design.
Tier A · Content Shield
Content and access at the perimeter
HTTPS, JWT-authenticated sessions, role-based access for five user types, and tamper-evident watermarking of generated reports.
Tier B · Data Fortress
API hardening and infrastructure defence
Strict CSP, HSTS preload, rate limiting, CSRF protection, write-once-read-many storage for evidence, and continuous monitoring.
Tier C · Quantum Crypto Layer
Future-proof encryption for sensitive data
Envelope encryption per tenant, append-only audit logs, and a roadmap to NIST-standard post-quantum cryptography (FIPS 203 / 204) for long-term confidentiality.
Tier D · Certificate Integrity
Verifiable chain of custody
Cryptographic hashing of every state change, append-only ledger, and a roadmap to zero-knowledge proofs for evidence verification without disclosure.
GDPRArticles 17 + 20 endpoints
Retention7-year legal default
Audit100 / 100 third-party score
Every AI decision shows its reasoning.
Confidence scores are color-coded so police, reviewers and citizens see at a glance how certain the AI is - and when human judgement should take over. No black-box outputs.
High >85%
92%
Medium 70-85%
76%
Low <70%
58%
Low-confidence outputs always require human review before any case advances.
Secured by HAKI · Uganda Legal Intelligence
HAKI is the first platform of a wider ecosystem.
Plexaris Uganda is building the digital backbone of an Economic Operating System for Uganda. HAKI is phase one - in development now, ready for pilot deployment.
Phase 1 · 2026 H1
HAKI Legal MVP
Production-ready platform with twelve AI agents, voice-first intake, and full audit trail. Pilot deployments planned with district-level partners.
Phase 2 · 2026 H2
Healthcare and Agriculture platforms
Two new domain platforms join the ecosystem, sharing identity, audit infrastructure, and the same multilingual citizen-first design language.
Phase 3 · 2027
Full Economic Operating System
Six platforms operating as the digital nervous system of Uganda's economy. Justice, Agriculture, Health, Property, Business and Media - one architecture.
Answers to the questions buyers ask first.
Government partners, NGOs and legal-service providers tend to ask the same ten things before any pilot conversation. The short version is here.
What does HAKI cost?
No license fees in the pilot phase. Operating costs are funded as part of the Plexaris Uganda venture. Long-term: a tiered model with public-sector pilots free of charge, district-level deployments at cost-recovery, and integrations priced per scope. Detailed pricing is shared on request, scoped to your specific deployment.
Is citizen data private?
Yes. Reports are encrypted in transit and at rest. Each user role sees only what their role requires. The append-only audit trail tracks every access. HAKI is GDPR-aligned by design and respects the Uganda Data Protection and Privacy Act 2019. A dedicated privacy statement is published at /privacy alongside the terms of service and accessibility statement.
What if the AI is wrong?
Every AI output shows a confidence score (high >85%, medium 70-85%, low <70%). Low-confidence outputs always require human review before any case advances. Police officers retain full authority to accept, reject with reasons, or require physical reporting. The AI never autonomously decides outcomes - it structures information so humans can decide faster and better.
Does HAKI need internet to work?
The citizen voice intake works on standard Ugandan smartphone networks. Offline-first capability for partial intake (drafted locally, uploaded when online) is on the Phase 1 roadmap. Police validation requires network connectivity for queue sync but tolerates intermittent connections.
Which languages and dialects are supported?
English, Swahili and Luganda from day one, covering seven regional dialects across Uganda. Country expansion adds languages per market: Kinyarwanda and French for Rwanda, Swahili for Kenya and Tanzania. Legal content is localised per country, but the brand, design system and AI architecture stay identical.
How does HAKI fit with existing police IT systems?
HAKI sits alongside existing systems, not on top of them. Cases can be exported in standard formats for downstream processing. Integration with national criminal records systems is scoped per district pilot, working with the partner's IT lead. HAKI's append-only ledger preserves chain of custody regardless of downstream integrations.
Who built HAKI?
An elite local team of four Ugandan engineers, trained through a 16-week intensive Plexaris programme. The team operates autonomously with technical guidance from Plexaris. Ongoing maintenance is local. The full team and contact information is available on request.
Can my district run a pilot?
Yes. Pilot deployment is in scope for Phase 1 (2026 H1). Pilots include training, integration support and dedicated facilitation for the first three months. To start a pilot conversation, use the request-a-demo form below or reach out at hello@haki.legal.
What about government procurement requirements?
HAKI provides Privacy, Terms and Accessibility statements (WCAG 2.2 AA-aligned). Compliance certifications, data-residency commitments and SLAs are scoped per pilot agreement. Procurement documentation, security questionnaires and architecture deep-dives are available on request.
What is the pathway from pilot to full deployment?
Phase 1 (2026 H1): pilot deployments at district level. Phase 2 (2026 H2): platform expansion to healthcare and agriculture, sharing identity and audit infrastructure. Phase 3 (2027): full Economic Operating System for Uganda, with HAKI as the legal layer alongside five other domain platforms.
Have another question? Talk to the team - we reply within 48 hours.
Bring HAKI to your district.
Government, NGO, legal-service provider or investor - tell us about your context. We respond within 48 hours with a tailored walk-through and pilot scope.
Justice belongs to everyone.
HAKI is built so every citizen has a voice in justice - in their language, on their phone, with full transparency. If that mission resonates, we want to hear from you.
Talk to the team